Design Audit

Ensure your app aligns with user expectations.

15

years experience

18

patents for our clients

100+

projects delivered

13

awards

95%

repeat engagement

Curious how users view your app?

At KRUTSCH, we’re committed to making sure your app delivers the experience your customers deserve. Using qualitative and quantitative research, we delve into your app’s performance, revealing opportunities to enhance the customer experience. If your app isn’t meeting customer standards, it’s likely impacting your brand’s reputation. With actionable insights and user-focused strategies, KRUTSCH can elevate your app beyond expectations.

It all started with a Design Audit

Before and After

We enhanced Shaw/Stewart’s digital shopping experience, streamlining the ordering process for construction professionals. The refreshed app lets users order from both Shaw/Stewart and Kruse Lumber, reorder job site lists, filter products, and save favorites for quick access.

Before and After

KRUTSCH transformed the Parade of Homes experience with an innovative mobile app that goes beyond a traditional guidebook. Our expert team integrated advanced route optimization, personalized home browsing, and streamlined navigation tools to elevate the home-tour experience. It’s now simpler than ever for Parade of Homes attendees to explore, discover, and get inspired.

Before and After

When the original Owlcam app failed to meet user expectations, we saw an opportunity to reshape the entire driving experience. We meticulously refined the user interface, improving connectivity, navigation, and real-time access to video feeds. The result is a driver-friendly app designed to keep users safe, informed, and confident on the road.

How We Work

  • Expert Evaluation

    KRUTSCH will conduct a heuristic review by systematically evaluating your digital product against established usability principles, identifying areas for improvement, and providing actionable insights to enhance user experience, your brand, and to align with your customer's goals.

  • User Study

    KRUTSCH will design and administer a user study to observe your app’s performance in real-world scenarios, gathering qualitative feedback from your target groups on functionality, user pain points, and overall value to guide your product strategy.

  • Analytics

    Understanding your users is essential for driving growth and enhancing app performance. Our user analytics solution, AppSight, empowers you to gain deep insights into user behavior, enabling you to make data-driven decisions that boost engagement and retention. Collecting quantitative data and insights helps inform overall product strategy.

Client Testimonial

“We valued the small, dedicated team that invested time in understanding our project and tailoring each to a different audience... I was impressed with KRUTSCH's ability to present us with unique solutions to fairly complex requests from our team.”

Laura Burt, Project Manager, Housing First Minnesota

Ensure your app aligns with user expectations.

Evaluate & Refresh

Our feedback and observations are yours to keep. If you decide you want to go further, we can help with an App Refresh.

Learn more about our App Refresh process.